(a) General Conduct - Tenants will ensure that:-

• They have read and understand the tenancy agreement.
• They abide by all the terms and conditions in the tenancy agreement.
• They are courteous to their landlord, his agent, contractors and fellow-tenants.
• They carry out day to day maintenance and do not cause damage to the property.
• They respond to the landlord in a timely manner.

(b) Commencement of Tenancy - Tenants will ensure that:-

• Any references that might be required by the landlord/agent are authentic.
• Where appropriate (and not included in the rent) they contact all relevant utility companies to register supplies in their name.
• They carry out an inspection of the dwelling with reference to the inventory and inform the landlord in writing of any damage, defects or inaccuracies. Copies should be signed by all parties.

(c) During the Tenancy - Tenants will ensure that:-

• They behave in a reasonable manner and do not cause a nuisance to their neighbours.
• They do not create excessive noise that causes a nuisance to neighbours.
• They are sensitive to the needs of occupants in neighbouring properties.
• They allow landlords to discharge their duties.

(d) Looking after their letting - Tenants will ensure that:-

• On receipt of reasonable notice, (normally 24 hours minimum), they provide the landlord/agent or any person acting on their behalf access to the dwelling in order to carry out an inspection or make repairs.
• They maintain the dwelling in a clean and tidy condition especially the kitchen and bathroom.
• They replace spent light bulbs.
• They keep external drainage gullies free from debris.
• They promptly inform the landlord of defects as they become aware of them.

(e) Visual Appearance - Tenants will ensure that:-

• They keep gardens/yards free from refuse and in a tidy condition.

(f) Health & Safety - Tenants will ensure that:-

• All gas and electrical appliances are used only in a manner for which they were designed.

(g) Fire Safety -Tenants will ensure that:-

• They follow instructions for fire safety.
• Fire doors are kept closed and not wedged open.
• They do not obstruct any stairways, landings and passageways which provide a route of escape in case of fire.
• They do not interfere with or remove any appliances or equipment provided for fire safety.
• They take all necessary precautions with cooking equipment and naked flames e.g. candles, T-lights, gas hobs and do not leave them unattended.
• Do not use or bring onto the premises any portable gas or paraffin heaters.

(h) Security -Tenants will ensure that:-

• They keep the dwelling secure using all the facilities provided.

(i) Refuse - Tenants will ensure that:-

• They store refuse in a proper hygienic way and put out for collection on the day and in the manner required by the waste collection service.
• They return any bins to the rear of the property unless there is special provision for bin storage at the front of the property.
• No waste is left at the front of the property other than on the day or evening before it is due for collection

(j) At the end of the tenancy - Tenants will ensure that:-

• They give the necessary notice period as required by the tenancy agreement.
• They return all keys on termination of the tenancy.
• They settle all outstanding accounts on termination of the tenancy.
• They leave the dwelling in a clean and tidy condition on vacation of the dwelling and remove all belongings.
• They leave the dwelling in the same condition as found at the commencement of the tenancy, with the exception of fair wear and tear.
• They will be present at the check-out inspection unless otherwise agreed.
• They will make suitable arrangements for the forwarding of mail.
• They notify the City Council of the need to remove excess waste materials and ensure these are not left outside the building unless proper arrangements for their collection have been made.

(k) Tenancy Disputes - Tenants agree to:-

• Deal with disputes promptly and reasonably and recognise the authority of the Student Accreditation Scheme administrator.

(l) Assistance

Advice and Guidance on this code of conduct can be obtained from the Accreditation Scheme Administrator.